FragranceBuy Seal
0 Free shipping when you purchase 5 items or more

Welcome to the FRAGBUY CREW

Join the Loyalty Program
Eau 'Fresh'
0 - 999 sprays earned
1 spray for every $1 spent
Eau 'Collector'
1000 - 4999 sprays earned
5x Free shipping coupons
100 bonus sprays
2 sprays for every $1 spent
Eau 'Addict'
5000 sprays earned
1x Free $25 gift card
2x Free 10% coupons
200 bonus sprays
3 sprays for every $1 spent

Ways to Earn Points

All crew members start off in the 'Eau Fresh' VIP designation. As you earn more sprays (i.e. points), you move up the ranks to the higher Eau 'Collector' and then highest Eau 'Addict' VIP status. We also reward you with special coupons and gift cards when you reach each milestone! To show you just how much much we cherish your loyalty and referrals, you can gain reward sprays in more ways than just purchasing your favourite products. Here are some of the exciting ways that you can earn sprays:

Invite a Friend

We know you love our stellar service and the best compliment possible is nothing more than a referral! Now, get rewarded for all the word-of-mouth exercise you've been doing! Simply invite your friends (who currently don't have an account) to our store and we will instantly reward them with a $5 coupon for their first purchase. Then, we'll email you over a $5 reward when they complete their purchase. Its our way of saying thanks for being a FragBuy Crew Member! Its a win-win for everybody!
$5 off coupon
When friend makes first purchase.

Ways to Spend Points

Once you've accumulated some hard-earned sprays, you'll be able to spend them in several ways. Here is a list of how you can redeem coupons with your loyalty sprays.
Free Shipping For 350 sprays

Gift Card 550 sprays = $10

Frequently Asked Questions

  • How do I spend my sprays (i.e. points)? Click on the "FRAGBUY CREW" loader tab. Then click on "view all redeemable rewards" in the widget. You can spend your sprays by clicking on "Redeem" next to the reward you want to claim.
  • How much does it cost to join? Our loyalty program is totally free! Its our way of thanking you for being an awesome customer and joining the crew!
  • Is there a limit to how many order sprays I can get? Of course not! We want to reward your loyal orders!
  • Do tier perks repeat? Unfortunately no. You only get the perks the first time you reach the tier milestone. However, your accelerated earning schedule starts once you reach that new tier, meaning you will be able to redeem higher value rewards faster than ever before!
  • I don't see my spray balance updating. What's going on? Please allow 10 minutes for the spray balance to update. If there are still issues simply email us and we would be happy to help. :)
  • Do I get sprays for old purchases? Unfortunately sprays can only be accumulated for purchases after our loyalty program launch date of May 19th 2017. Sprays are automatically accrued for product purchases (excluding shipping and taxes) after this date.
  • Do I need to create a new account? Nope. If you already are a Fragrancebuy customer, just click on "LOG IN" within the FRAGBUY CREW widget (do not click "create a new store account") and we'll preload everything else in the loader for you. If your account was not setup correctly on our store or if you have any trouble logging in, simply send us an email and our customer service team would be happy to activate it and get you on you way to start earning! Click here to view the terms and conditions of our loyalty program.