Shipping policy

Processing Time

All orders are processed within 3 – 5 business days from our warehouse. Once your order has been shipped, you will receive a confirmation email with tracking information.

Shipping Times

Estimated delivery times vary depending on your location and selected shipping method:

  • Canada: 2–6 business days

  • International: 6–15 business days

Please note that delivery times are estimates and may vary due to carrier delays, customs processing, or peak seasons.

Duties and Taxes

For many international destinations, duties and taxes may already be included in the checkout price depending on the shipping method selected. If applicable, customers will see the full cost at checkout before completing their purchase.

Shipping Rates

Shipping rates are calculated at checkout based on your location and order value. Certain regions may qualify for free shipping once a minimum order value is reached.

Order Tracking

Once your order ships, you will receive a tracking number via email. Please allow up to 24 hours for tracking updates to appear after the shipment confirmation.

Shipping Address

Please ensure your shipping address is correct before completing your order. We are not responsible for packages delivered to incorrectly provided addresses.

Lost or Delayed Packages

If your package appears delayed or lost in transit, please contact our support team and we will assist you in resolving the issue with the carrier.

Contact

If you have any questions about shipping, please contact our support team and we will be happy to assist you.